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    The process of ensuring the safety of our helicopters is driven by some key principles. Among them is the collection of information regarding events that might involve potential safety issues.
    It is therefore of the highest importance that Airbus Helicopters’ customers, end users, and repair stations share such information with Airbus Helicopters (through Technical Support contact or Services Customer Assistance).

    This important feedback will allow Airbus Helicopters to analyse such events and to define what preventative or corrective measures, if any, may be needed. Such feedback is an important part of Airbus Helicopters’ efforts to continuously improve the safety of its aircraft.

    Airbus Helicopters is committed to quality and safety and strongly encourages its customers to notify of any event considered as abnormal, as described in the:

    Information Notice 2046-I-00  “Occurrences Reporting”.

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